FAQs

Who makes the resources?

Our resources are a collaboration between leading primary subject experts and designers. Everything is original and hand drawn, no cheesy images! We triple check our resources to ensure everything is correct, but if you do spot anything that shouldn’t be there, do let us know by emailing: hello@mrsmactivity.co.uk.

Help! I can’t download a zip pack!

If you are having difficulty downloading zip files, follow the following instructions:

  • Find the ZIP file on your computer.
  • Right-click on it.
  • When you see a menu appear, click on “extract all”.

You will then be able to navigate the files inside the zip folder and print them in the usual way.

Can we sign up as a school or nursery?

Yes! In fact if you do, we can refund up to two memberships that staff members have already paid for. For more details, click here.

Can we share an account?

Unfortunately it’s not possible to share accounts as they are for individual use only  – unless you’ve signed up as school or nursery of course. As a small business if people do share accounts, it seriously affects our ability to pay our staff, and ultimately, make more resources to help more people. 

can I request a resource?

Yes in fact we actively encourage it! If you have a request we will do our very best to make it, just email hello@mrsmactivity.co.uk

Can I renew early?

Yes, and you might want to do this if a price rise is coming up. Just email us on hello@mrsmactivity.co.uk and we can help you with this.

What happens when my membership expires?

When your membership expires you will no longer be able to access any resources so you will need to renew your account in order to access them. Everyone who joined after July 2019 is on a recurring subscription, so unless you have cancelled this you don’t have to do anything, and you’re locked into that price for the remainder of your subscription! If you do want to cancel, you can do that in your account area here  (but remember to login first!). I you have cancelled and would like to renew, just email us at hello@mrsmactivity.co.uk.

Login

Don't Have an Account?