Privacy Policy

Privacy Policy

Last updated June 2025.
This privacy notice explains how Mactivity Enterprises Ltd (“we”, “us”, or “Mrs Mactivity”) collects, uses, and protects your personal data when you use our website www.mrsmactivity.co.uk.

Who we are

Mactivity Enterprises Ltd is the data controller for personal data collected via this website. Our registered address is 44 Swan Avenue, Gilstead, Bingley, BD16 3PU. You can contact our Data Officer, Heather McAvan, at enquiries@mrsmactivity.co.uk.

What data we collect

We may collect the following types of personal data:

  • Identity and contact details (e.g. name, email, school or home address, job role)
  • Account details (e.g. username, login activity)
  • Purchase and transaction history (excluding card details)
  • Marketing preferences and email interactions
  • Support requests and user messages
  • IP address and technical data (browser type, operating system, device ID)

How we collect data

We collect data in the following ways:

  • When you register, make a purchase, or fill in a form on our site
  • Via automated technologies like cookies and analytics tools
  • From support queries or email communication with our team

How we use your data

We only use your data when there is a lawful basis to do so. These include fulfilling a contract, complying with a legal obligation, or where it is in our legitimate interest and does not override your rights.

Purpose/activity Type of data Lawful basis
Registering an account Name, email, job role, school info Performance of a contract
Providing access to resources and memberships Name, email, account usage Performance of a contract
Sending service and account emails Email address, preferences Legitimate interest
Marketing emails and lead generation Email, form responses Consent or legitimate interest
Processing payments and invoicing Name, email, billing info Performance of a contract, legal obligation
Site analytics and performance monitoring IP address, technical data Legitimate interest (with safeguards)
Customer support Name, email, account details Performance of a contract

Marketing

We may send marketing emails to users who have opted in, or where we have a legitimate interest. You can unsubscribe at any time using the link in any marketing email or by contacting us directly.

Cookies

We use cookies to understand website usage, improve performance, and personalise content. You can manage your cookie settings in your browser. For more, see our Cookie Policy.

Third-party tools and data processors

We use trusted third-party service providers to help run our website, process payments, manage memberships, and send emails. These providers are under written contracts and handle data securely and lawfully. We do not publish a full list of these tools publicly for commercial confidentiality.

International transfers

Some of our service providers are based outside the UK. We ensure all transfers are protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions where applicable.

How long we keep your data

We retain account and purchase data indefinitely unless you ask us to delete it. This is to maintain service access, customer support, and legal record-keeping. If deletion causes service disruption (e.g. blocking re-registration), we may instead anonymise the data or restrict its use.

Your rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing
  • Object to certain types of processing
  • Request data portability

To exercise your rights, contact enquiries@mrsmactivity.co.uk. You can also learn more at https://ico.org.uk/your-data-matters/.

Security

We use secure systems and restrict access to protect your data. Only staff and contractors who need access will be given it. All are under confidentiality obligations.

Changes to this policy

We may update this policy from time to time. Any changes will be posted here and, if significant, emailed to you.

How to contact us

If you have any questions or concerns about privacy or this policy, please email enquiries@mrsmactivity.co.uk.